Hard Rock Hotel Cancun
All-inclusive family rock-themed beachfront hotel
Hard Rock is a family all-inclusive beachfront hotel in the hotel zone of Cancun. This rock theme property offers activities for the whole family, as well as a music lab with guitar or drum lessons. The rooms offer a menu with 20 Fender® electric guitars. Facilities include four pools, one of them with the shape of a lagoon and one for children with games. The five restaurants serve gourmet international cuisine and Mexican and Asian specialties, and the seven bars and lounges serve drinks, cocktails, and national and imported wines. The tennis court, the fitness center, and the spa are also available for guests. The 600 luxury rooms and suites offer 42-inch flat screen TVs, a minibar with soft drinks, juices, water and domestic beer, and an express coffee machine. The bathrooms have a hydromassage tub and Rock Spa® amenities. Additionally, the suites offer ocean or lagoon view from their private balconies. The hotel also provides free WiFi, personalized assistance services, and 24-hour room service. Children will have fun in The Hard Rock Roxity Kids Club™, an interactive area equipped with musical instruments and a mini movie theater, while young people will spend a great time at a video games area. The property is located in the hotel zone of Cancun, with easy access to the beach of the Caribbean Sea, just 2 kilometers (1.2 mi) from Plaza Kukulcán, housing famous brands and jewelry stores and the Luxury Avenue. The hotel is 3 kilometers (1.8 mi) from La Isla Shopping Village, one of the most popular malls in the city, 6 kilometers (3.7 mi) from Coco Bongo and The City nightclubs, Plaza Forum, and Plaza Caracol shopping centers. Cancun International Airport (CUN) is 18 kilometers (11 mi) away. ***The local government has a mandatory tax of $67.42 MXN per room, per night, payable directly to the hotel. ***The hotel accepts a maximum number of two pets of up to 22.5 kilos (50 lb) per room, only dogs and cats (charges, restrictions, and specific categories apply). ***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.
Important Facilities
All-Inclusive Plan
Rooms
Deluxe King
Max: 3
Bedding: 1 King
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Obstructed
- Air conditioning
- Alarm clock radio
- Balcony or terrace
- Cable/satellite TV
- Closet
- Coffeemaker
- Direct dial telephone
- Double sink
- Electronic key
- Full-length mirror
- Hairdryer
- In-room safe (fits laptop)
- Iron and board
- Jacuzzi
- Luxurious bed linens
- Mesa para café
- Minibar
- Private bath with rain shower
- Sitting area
- Smoke detectors
- Turndown service
- TV LCD
- Vanity mirror
- Wake up service
- Wireless internet access
- Work desk
Deluxe family ocean view (2 rooms)
Max: 5
Bedding: 1 King and 2 Queens
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Subject to availability
- 32-inch LCD TV
- Air conditioning
- Alarm clock radio
- Balcony or terrace
- Bath amenities
- Beach toys for kids
- Cable/satellite TV
- Closet
- Coffeemaker
- Direct dial telephone
- Double sink
- Electronic key
- Full-length mirror
- Hairdryer
- In-room safe (fits laptop)
- Iron and board
- Jacuzzi
- Minibar
- Private bath with shower
- Scale
- Slippers
- Smoke detectors
- Vanity mirror
- Wake up service
- Wireless internet access
- Work desk
Deluxe family double ocean view (2 rooms)
Max: 6
Bedding: 4 Doubles
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Subject to availability
- 32-inch LCD TV
- Air conditioning
- Alarm clock radio
- Balcony or terrace
- Bath amenities
- Beach toys for kids
- Cable/satellite TV
- Closet
- Coffeemaker
- Direct dial telephone
- Double sink
- Electronic key
- Full-length mirror
- Hairdryer
- In-room safe (fits laptop)
- Iron and board
- Jacuzzi
- Minibar
- Private bath with shower
- Scale
- Slippers
- Smoke detectors
- Vanity mirror
- Wake up service
- Wireless internet access
Rock Suite ocean view (1 room)
Max: 4
Bedding: 1 King and 1 Double sofa bed
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Subject to availability
- 1 25-minute couple massage
- Air conditioning
- Alarm clock radio
- Aromatherapy set
- Balcony or terrace
- Bath amenities
- Bathrobes upon request
- Cable/satellite TV
- Closet
- Coffeemaker
- Concierge services
- Direct dial telephone
- Double sink
- Electronic key
- Full-length mirror
- Hairdryer
- In-room safe (fits laptop)
- Iron and board
- Jacuzzi
- LCD TV
- Minibar
- Pillow menu
- Private bath with shower
- Private check-in
- Scale
- Shoe shining
- Sitting area
- Slippers
- Smoke detectors
- Table and chairs
- Tote bag
- Turndown service upon request
- Vanity mirror
- Wake up service
- Welcome mini confectionery
- Wireless internet access
Double Deluxe King Bed
Max: 3
Bedding: Subject to availability
Number of free kids: 0
Check-in: 15:00
Check-out: 12:00
View: Garden view
- Cable TV
- Centrally regulated air conditioning
- Cot on demand
- Extra beds on demand
- Hairdryer
- Individually adjustable air conditioning
- Individually adjustable heating
- Internet access
- Living room
- Number of bedrooms
- Smoking rooms
- Tea and coffee making facilities
- TV
- Wheelchair-accessible
- Wi-fi
Deluxe room double
Max: 4
Bedding: 2 Doubles
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Obstructed
- Air conditioning
- Alarm clock radio
- Balcony or terrace
- Bath amenities
- Bathrobes
- Bottle of water
- Cable/satellite TV
- Coffeemaker
- Cortesía nocturna (previa solicitud)
- Direct dial telephone
- Hairdryer
- Individual climate control
- In-room safe (fits laptop)
- Iron and board
- Minibar
- Private bath with whirlpool tub and shower
- Slippers
- Table and chairs
- TV LCD
- Wireless internet access
Diamond Ocean View King
Max: 2
Bedding: 1 King
Number of free kids: 0
Check-in: 15:00
Check-out: 12:00
View: Subject to availability
- Air conditioning
- Alarm clock radio
- Aromatherapy set
- Balcony or terrace
- Bath amenities
- Bathrobes
- Bottle of water
- Cable/satellite TV
- Coffeemaker
- Cortesía nocturna (previa solicitud)
- Desayuno (previa solicitud)
- Direct dial telephone
- Hairdryer
- Individual climate control
- In-room safe (fits laptop)
- Iron and board
- Minibar
- Pillow menu
- Private bath with whirlpool tub and shower
- Reproductor de DVD (previa solicitud)
- Slippers
- Table and chairs
- Tote bag
- TV LCD
- Wireless internet access
Deluxe Family Lagoon View (Two Bedroom)
Max: 5
Bedding: 2 Doubles and 1 King
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Lagoon
- Air conditioning
- Alarm clock radio
- Balcony or terrace
- Bath amenities
- Bathrobes
- Bottle of water
- Cable/satellite TV
- Coffeemaker
- Direct dial telephone
- Hairdryer
- Individual climate control
- In-room safe (fits laptop)
- Iron and board
- Minibar
- Private bath with whirlpool tub and shower
- Slippers
- Special amenities for children
- Table and chairs
- Turndown service
- TV LCD
Deluxe Lagoon View Double
Max: 4
Bedding: 2 Doubles
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Lagoon
- Air conditioning
- Alarm clock radio
- Balcony or terrace
- Bath amenities
- Bathrobes
- Bottle of water
- Cable/satellite TV
- Coffeemaker
- Cortesía nocturna (previa solicitud)
- Direct dial telephone
- Hairdryer
- Individual climate control
- In-room safe (fits laptop)
- Iron and board
- Minibar
- Private bath with whirlpool tub and shower
- Slippers
- Table and chairs
- TV LCD
- Wireless internet access
Deluxe Lagoon View King
Max: 3
Bedding: 1 King
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Lagoon
- Air conditioning
- Alarm clock radio
- Balcony or terrace
- Bath amenities
- Bathrobes
- Bottle of water
- Cable/satellite TV
- Coffeemaker
- Cortesía nocturna (previa solicitud)
- Direct dial telephone
- Hairdryer
- Individual climate control
- In-room safe (fits laptop)
- Iron and board
- Minibar
- Private bath with whirlpool tub and shower
- Slippers
- Table and chairs
- TV LCD
- Wireless internet access
Services
Restaurants
- Splash - Bar
- Pizzeto - Restaurant
- Ciao - Restaurant
- Smash - Bar
- Zen - Restaurant
- Dive - Bar
- Toro Steakhouse - Restaurant
- Float - Bar
- The Show - Bar
- Frida - Restaurant
- Diego - Bar
- Cafetto - Restaurant
Location
Blvr Kukulcan km 14.5, Zona Hotelera, Cancún, Quintana Roo, Mexico, 77500