Hard Rock Hotel Riviera Maya
All-inclusive hotel in Riviera Maya with adult-only section
Hard Rock Hotel Riviera Maya is facing the turquoise waters of the Caribbean Sea, in a tropical paradise with a white-sand private beach. This all-inclusive hotel is in the surroundings of Puerto Aventuras, 17 kilometers (10.5 mi) from Xcaret and 28 kilometers (16.8 mi) from Playa del Carmen and its famous Fifth Avenue lined with restaurants and stores. The property is 43 and 186 kilometers (25.8 mi and 111.6 mi) from the Tulum and Chichén Itzá archaeological sites, respectively. Cancún International Airport (CUN) is 79 kilometers (47.4 mi) away. The 1,264 guest rooms and suites at this all-inclusive hotel in the Riviera Maya are designed to make you feel like a rock star. All accommodations have a balcony or terrace, hammock, flat-screen TV, WiFi, and whirlpool tub. Some guest rooms have access to the terrace on the third floor, where you can find a Jacuzzi and sun loungers. There are two-bedroom suites with sitting and dining areas. The Rock Star suites have a private pool and a Jacuzzi on the terrace, a selection of guitars, surround sound system, and decorative Aerosmith items. Rooms set in the Heaven section are exclusive for adults. The hotel accepts pets (fees, restrictions, and specific categories apply). Recreational areas and facilities include six pools, a children’s club, a lounge, and a nightclub for young guests. Rockaway Bay Water Park offers fun for the whole family. Water sports, tennis courts, a rock-climbing wall, and a maze are also available for guests. For the little ones who want to be a rock star, there is the Kidz Bop, a space where they can demonstrate their musical skills. The resort features an adult-only section, where guests can find four pools, a nightclub, three specialty restaurants, two bars, and a spa with a fitness center, a beauty salon, treatment cabins, steam rooms, saunas, and jacuzzis. Gastronomy options include Mexican dishes, and steaks, as well as Brazilian, Asian, Italian, and French cuisine. Additionally, establishments by the pools offer snacks and drinks, a coffee shop, a nightclub, and 24-hour room service. The meeting spaces are available for up to 2,400 guests for events and weddings, and the hotel offers outdoor spaces, gardens, and a chapel. The Heaven section is an adult-only oasis featuring several restaurants. ***The local government has a mandatory tax of $26.06 MXN or $1.40 USD per room, per night, payable directly to the hotel. ***Guests should leave a mandatory safety deposit of $100.00 USD at check-in. Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.
Important Facilities
- Free internet
- High standard of cleanliness
- KIDZ BOB Experience
- Pet-friendly hotel (fees, restrictions, and specific categories apply)
- Water park with 23 water slides with different sizes and forms
All-Inclusive Plan
Rooms
Deluxe Swim-up King Heaven
Max: 2
Bedding: 1 King
Number of free kids: 0
Check-in: 15:00
Check-out: 12:00
View: Garden
- ($)Minibar
- Air conditioning
- Alarm clock radio
- Balcony or terrace
- Bath amenities
- Bathrobes
- Cable/satellite TV
- Coffeemaker
- Direct dial telephone
- Hairdryer
- Individual climate control
- In-room safe (fits laptop)
- Iron and board
- LCD TV
- Private bath with shower
- Private terrace-pool link
- Semi-private pool
- Slippers
- Turndown service
- Whirlpool tub
- Wireless internet access
Deluxe Swim-up King Heaven - nonrefundable
Max: 2
Bedding: 1 King
Number of free kids: 0
Check-in: 15:00
Check-out: 12:00
View: Garden
- ($)Minibar
- Air conditioning
- Alarm clock radio
- Balcony or terrace
- Bath amenities
- Bathrobes
- Cable/satellite TV
- Coffeemaker
- Direct dial telephone
- Hairdryer
- Individual climate control
- In-room safe (fits laptop)
- Iron and board
- LCD TV
- Private bath with shower
- Private terrace-pool link
- Semi-private pool
- Slippers
- Turndown service
- Whirlpool tub
- Wireless internet access
Deluxe Gold double - nonrefundable
Max: 3
Bedding: 2 Doubles
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Garden
- ($)Minibar
- Air conditioning
- Alarm clock radio
- Balcony or terrace
- Bath amenities
- Bathrobes (upon request)
- Cable/satellite TV
- Coffeemaker
- Direct dial telephone
- Hairdryer
- Hammock
- Individual climate control
- In-room safe (fits laptop)
- Iron and board
- LCD TV
- Private bath with shower
- Slippers
- Turndown service
- Whirlpool tub
- Wireless internet access
Deluxe Gold king - nonrefundable
Max: 3
Bedding: 1 King
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Garden
- ($)Minibar
- Air conditioning
- Alarm clock radio
- Balcony or terrace
- Bath amenities
- Bathrobes (upon request)
- Cable/satellite TV
- Coffeemaker
- Direct dial telephone
- Hairdryer
- Hammock
- Individual climate control
- In-room safe (fits laptop)
- Iron and board
- LCD TV
- Private bath with shower
- Slippers
- Turndown service
- Whirlpool tub
- Wireless internet access
Deluxe Platinum double - nonrefundable
Max: 3
Bedding: 2 Doubles
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Partial ocean
- ($)Minibar
- Air conditioning
- Alarm clock radio
- Balcony or terrace
- Bath amenities
- Bathrobes (upon request)
- Cable/satellite TV
- Coffeemaker
- Flat-screen TV
- Hairdryer
- Hammock
- In-room safe (fits laptop)
- Iron and board
- Private bath with shower
- Slippers
- Telephone
- Whirlpool tub
- Wireless internet access
Deluxe Gold PURE® double - nonrefundable
Max: 4
Bedding: 2 Doubles
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Garden
- ($)Minibar
- Air conditioning
- Air purification system
- Alarm clock radio
- Balcony or terrace
- Bath amenities
- Bathrobes upon request
- Cable/satellite TV
- Coffeemaker
- Direct dial telephone
- Hairdryer
- Hammock
- Hypoallergenic pillow
- Individual climate control
- In-room safe (fits laptop)
- Iron and board
- LCD TV
- Private bath with shower
- Slippers
- Special cleaning protocol
- Turndown service
- Whirlpool tub
- Wireless internet access
Deluxe Diamond king - nonrefundable
Max: 2
Bedding: 1 King
Number of free kids: 0
Check-in: 15:00
Check-out: 12:00
View: Subject to availability
- ($)Minibar
- Air conditioning
- Alarm clock radio
- Aromatherapy menu
- Balcony or terrace
- Bath amenities
- Bathrobes (upon request)
- Cable/satellite TV
- CD player
- Coffeemaker
- Direct dial telephone
- DVD player
- Hairdryer
- Hammock
- Individual climate control
- In-room safe (fits laptop)
- Iron and board
- LCD TV
- Pillow menu
- Private bath with shower
- Slippers
- Tote bag
- Turndown service
- Whirlpool tub
- Wireless internet access
Deluxe family - nonrefundable
Max: 6
Bedding: 1 King and 2 Doubles
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Garden
- ($)Minibar
- 2 bathrooms
- Air conditioning
- Alarm clock radio
- Balcony or terrace
- Bath amenities
- Bathrobes
- Cable/satellite TV
- Coffeemaker
- Direct dial telephone
- Hairdryer
- Hammock
- Individual climate control
- In-room safe (fits laptop)
- Iron and board
- LCD TV
- Private bath with rain shower
- Slippers
- Special amenities for children
- Turndown service
- Videogames upon request
- Whirlpool tub
- Wireless internet access
Rock Royalty level deluxe platinum double - nonrefundable
Max: 3
Bedding: 2 Doubles
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Partial ocean
- ($)Minibar
- 25-minute couple massage
- Air conditioning
- Aromatherapy set
- Balcony with hammock
- Bath amenities
- Bathrobes
- Cable/satellite TV
- Ceiling fan
- Coffeemaker
- Concierge services
- Direct dial telephone
- Hairdryer
- In-room safe (fits laptop)
- Iron and board
- Pillow menu
- Private bath with shower
- Private check-in
- Slippers
- Tote bag
- Turndown service
- TV LCD
- Whirlpool tub
- Wireless internet access
Rock Royalty level deluxe platinum king - nonrefundable
Max: 2
Bedding: 1 King
Number of free kids: 0
Check-in: 15:00
Check-out: 12:00
View: Partial ocean
- ($)Minibar
- 25-minute couple massage
- Air conditioning
- Aromatherapy set
- Balcony with hammock
- Bath amenities
- Bathrobes
- Bedsheets provided
- Blackout drapes/curtains
- Cable/satellite TV
- Ceiling fan
- Coffee/tea maker
- Coffeemaker
- Concierge services
- Daily housekeeping
- Designer toiletries
- Desk
- Direct dial telephone
- Free bottled water
- Free toiletries
- Hair dryer
- Hairdryer
- In-room safe (fits laptop)
- In-room safe (laptop compatible)
- Iron and board
- Iron/ironing board
- Jetted bathtub
- Phone
- Pillow menu
- Premium bedding
- Premium TV channels
- Private bath with shower
- Private bathroom
- Private check-in
- Rollaway/extra beds (free)
- Room service (24 hours)
- Separate bathtub and shower
- Slippers
- Tote bag
- Towels provided
- Turndown service
- TV LCD
- Whirlpool tub
- Wireless internet access
Services
Restaurants
- Sun Bar - Bar
- Pizzeto - Restaurant
- The Market - Restaurant
- Frida - Restaurant
- Ipanema - Restaurant
- Zen - Restaurant
- Cafetto - Restaurant
- Toro - Restaurant
- Ciao - Restaurant
- Le Petit Cochon - Restaurant
- Float - Restaurant Bar
- Dive - Restaurant Bar
- Martini Bar - Bar
- Heaven Bar & Lounge - Nightclub
- Rhythm Bar - Bar
Location
Carr Cancun-Chetumal km 72, Riviera Maya, Puerto Aventuras - Riviera Maya, Quintana Roo, Mexico, 77710