Moon Palace The Grand
Exclusive all-inclusive hotel within the Moon Palace resort
Moon Palace The Grand offers 1,304 guest rooms and suites with exclusive amenities, including a Jacuzzi for two guests, a welcome bottle of wine, an aromatherapy menu, and Smart TV. For families, this section offers connecting rooms with a selection of amenities for kids, such as video games, a sandbox, and milkshakes in the minibar. This all-inclusive beach hotel has nine pools and a number of restaurants that serve Lebanese, Caribbean, French, Italian, and Asian dishes, as well as fine cuts and other specialties. The resort has a world-class Spa, a golf course designed by Jack Nicklaus, a water park, a surf simulator, a nightclub, a kids club, and a lounge designed for teens' fun. The property includes equipment and facilities for sports and a convention center. The resort frequently hosts night shows and concerts. The property is facing the sea, on the outskirts of Cancún, 12 kilometers (7.5 mi) from Cancún International Airport (CUN). La Isla Shopping Village, located in the hotel zone, is 26 kilometers (16.2 mi) away, and Playa del Carmen is 52 kilometers (32.3 mi) from the hotel. ***Early check-out penalty is the cost of the full stay (penalty of 100%); there are no refunds in case the guest decides to leave the hotel in advance. ***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.
Important Facilities
- $500 USD credit for the Spa when booking direct for a minimum length of stay of 4 nights (restrictions apply)
- Access to all the facilities at the Moon Palace Cancún
- Free transportation within the resort from 06:00 to 00:00 hrs
- High standards of cleanliness
All-Inclusive Plan
Rooms
Grand Deluxe Garden View
Max: 4
Bedding: 1 King or 2 Doubles
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Garden
- 24-hour room service
- Air conditioning
- Alarm clock radio
- Amenidades para el baño marca CHI®
- Aromatherapy set
- Balcony with lounge chairs
- Bañera doble de hidromasaje
- Bathrobes
- Bocadillos
- Bottle of wine
- Coffeemaker
- Direct dial telephone
- Double sink
- Hairdryer
- Individual climate control
- In-room safe (fits laptop)
- Iron and board
- Liquor dispenser
- Minibar
- Pillow menu
- Plancha de cabello
- Private bath with shower
- Sitting area
- Slippers
- Smart TV
- Smoke free
- Tote bag
- Turndown service
- Wireless internet access
Grand Swim-Up Suite
Max: 4
Bedding: 2 Doubles or 1 King
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Garden o Resort
- 24-hour room service
- Acceso a piscina semiprivada
- Air conditioning
- Alarm clock radio
- Amenidades para el baño marca
- Aromatherapy set
- Balcony with lounge chairs
- Bañera doble de hidromasaje
- Bathrobes
- Bocadillos
- Bottle of wine
- Coffeemaker
- Direct dial telephone
- Double sink
- Hairdryer
- Individual climate control
- In-room safe (fits laptop)
- Iron and board
- Liquor dispenser
- Minibar
- Pillow menu
- Plancha para cabello
- Private bath with shower
- Sitting area
- Slippers
- Smart TV
- Smoke free
- Tote bag
- Turndown service
- Wireless internet access
Grand Family Suite
Max: 6
Bedding: 1 King and 2 Doubles
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Garden|Resort
- 2 bedrooms
- 24-hour room service
- Air conditioning
- Alarm clock radio
- Amenidades de baño L'Oreal® para niños
- Amenidades VIP
- Aromatherapy set
- Balcony with lounge chairs
- Bañera doble de hidromasaje
- Batas y pantunflas para niños
- Bathrobes
- Bocadillos
- Bottle of wine
- Coffeemaker
- Direct dial telephone
- Double sink
- Hairdryer
- Individual climate control
- In-room safe (fits laptop)
- Iron and board
- Liquor dispenser
- Minibar
- Pillow menu
- Plancha para cabello
- Private bath with shower
- Sitting area
- Slippers
- Smart TV
- Smoke free
- Special amenities for children
- Tote bag
- Turndown service
- Video games
- Wireless internet access
Grand Deluxe Garden View - Non Refundable
Max: 4
Bedding: 1 King or 2 Doubles
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Garden
- 24-hour room service
- Air conditioning
- Alarm clock radio
- Amenidades para el baño marca CHI®
- Aromatherapy set
- Balcony with lounge chairs
- Bañera doble de hidromasaje
- Bathrobes
- Bocadillos
- Bottle of wine
- Coffeemaker
- Direct dial telephone
- Double sink
- Hairdryer
- Individual climate control
- In-room safe (fits laptop)
- Iron and board
- Liquor dispenser
- Minibar
- Pillow menu
- Plancha de cabello
- Private bath with shower
- Sitting area
- Slippers
- Smart TV
- Smoke free
- Tote bag
- Turndown service
- Wireless internet access
Grand Swim-Up Suite - Non Refundable
Max: 4
Bedding: 1 King or 2 Doubles
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Resort o Garden
- 24-hour room service
- Acceso a piscina semiprivada
- Air conditioning
- Alarm clock radio
- Amenidades para el baño marca
- Aromatherapy set
- Balcony with lounge chairs
- Bañera doble de hidromasaje
- Bathrobes
- Bocadillos
- Bottle of wine
- Coffeemaker
- Direct dial telephone
- Double sink
- Hairdryer
- Individual climate control
- In-room safe (fits laptop)
- Iron and board
- Liquor dispenser
- Minibar
- Pillow menu
- Plancha para cabello
- Private bath with shower
- Sitting area
- Slippers
- Smart TV
- Smoke free
- Tote bag
- Turndown service
- Wireless internet access
Grand Family Suite - Non Refundable
Max: 6
Bedding: 1 King and 2 Doubles
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Garden|Resort
- 2 bedrooms
- 24-hour room service
- Air conditioning
- Alarm clock radio
- Amenidades de baño L'Oreal® para niños
- Aromatherapy set
- Balcony with lounge chairs
- Bañera doble de hidromasaje
- Batas y pantunflas para niños
- Bathrobes
- Bocadillos
- Bottle of wine
- Coffeemaker
- Direct dial telephone
- Double sink
- Hairdryer
- Individual climate control
- In-room safe (fits laptop)
- Iron and board
- Liquor dispenser
- Minibar
- Pillow menu
- Plancha para cabello
- Private bath with shower
- Sitting area
- Slippers
- Smart TV
- Smoke free
- Special amenities for children
- Tote bag
- Turndown service
- Video games
- Wireless internet access
Grand Honeymoon Suite - King Size Bed
Max: 2
Bedding: 1 King Bed or 1 Queen Bed and 2 Twin Beds
Number of free kids: 0
Check-in: 15:00
Check-out: 12:00
View: Garden view
- Air conditioning
- Bathrobes
- Bedsheets provided
- Blackout drapes/curtains
- Braille signage
- Cable TV service
- Daily housekeeping
- Designer toiletries
- Desk
- Espresso maker
- Free bottled water
- Free international calls
- Free local calls
- Free long-distance calls
- Free toiletries
- Free WiFi
- Furnished balcony
- Hair dryer
- In-room childcare (surcharge)
- In-room safe (laptop compatible)
- Iron/ironing board
- Minibar (stocked, free items)
- Mini-fridge
- MP3 docking station
- Non-Smoking
- Number of beds - 1
- Phone
- Pillow menu
- Premium bedding
- Premium TV channels
- Private bathroom
- Private spa tub
- Private spa tub (indoor)
- Rainfall showerhead
- Room service (24 hours)
- Shampoo
- Shower only
- Slippers
- Smart TV
- Soap
- Soundproofed rooms
- Television
- Toilet paper
- Toothbrush and toothpaste available on request
- Towels provided
- Turndown service
- TV size measurement: inch
- TV size: 42
- Visual fire alarm
Grand Honeymoon Suite
Max: 2
Bedding: 1 King
Number of free kids: 0
Check-in: 15:00
Check-out: 12:00
View: Garden
- 24-hour room service
- Air conditioning
- Alarm clock radio
- Aromatherapy set
- Balcony or terrace
- Bath amenities
- Bathrobes
- Bottle of wine
- Cable/satellite TV
- Coffeemaker
- Hairdryer
- In-room safe (fits laptop)
- Iron and board
- Liquor dispenser
- Minibar
- Pillow menu
- Private bath with whirlpool tub and shower
- Romantic dinner
- Slippers
- Smart TV
- Table and chairs
- Telephone
- Tote bag
- Turndown service
- Wireless internet access
Grand Honeymoon Suite - Non Refundable
Max: 2
Bedding: 1 King
Number of free kids: 0
Check-in: 15:00
Check-out: 12:00
View: Garden
- 24-hour room service
- Air conditioning
- Alarm clock radio
- Aromatherapy set
- Balcony or terrace
- Bath amenities
- Bathrobes
- Bottle of wine
- Cable/satellite TV
- Coffeemaker
- Hairdryer
- In-room safe (fits laptop)
- Iron and board
- Liquor dispenser
- Minibar
- Pillow menu
- Private bath with whirlpool tub and shower
- Romantic dinner
- Slippers
- Smart TV
- Table and chairs
- Telephone
- Tote bag
- Turndown service
- Wireless internet access
Grand Presidential Suite
Max: 6
Bedding: 1 King and 2 Doubles
Number of free kids: 3
Check-in: 15:00
Check-out: 12:00
View: Garden
- 2 bathrooms
- 2 bedrooms
- Air conditioning
- Alarm clock radio
- Aromatherapy set
- Balcony or terrace
- Bath amenities
- Bathrobes
- Bottle of wine
- Coffeemaker
- Dining area
- Direct dial telephone
- Hairdryer
- Half bath
- Individual climate control
- In-room safe (fits laptop)
- Iron and board
- Liquor dispenser
- Minibar
- Pillow menu
- Private bath with whirlpool tub and shower
- Scale
- Sitting area
- Slippers
- Smart TV
- Table and chairs
- Tote bag
- Turndown service
- Umbrella
- Wireless internet access
Services
Restaurants
- Habibi - Restaurant
- Los Tacos - Restaurant
- Cusco - Restaurant
- Restaurante Caribeño - Restaurant
- Le Chateau - Restaurant
- Lobby Bar - Bar
- Swim Up Bar Caribeño - Bar
- Snack La Selva - Restaurant Bar
- Boulangerie - Restaurant
- Jade - Restaurant
- JC Steakhouse - Restaurant
- Water Park Snack - Restaurant
- Tavola - Restaurant
- Casa Mía - Restaurant
- La Cantina - Bar
- The Grill - Restaurant
- Unique Day Club - Bar
- Tapas y Vino - Bar
- Wired Lounge - Restaurant
- Beach Club - Restaurant
- Swim Up Bar Peruano - Bar
- The Ninth Pin Boliche & Bar - Restaurant
- The Grand Buffet - Restaurant
- Olimpic Pool Bar - Bar
- Wet Bar Terraza Grand - Bar
- Circus - Restaurant
- The Library Speakeasy Bar - Bar
Location
Carr Cancún-Chetumal km 36.5, Cancún, Quintana Roo, Mexico, 77500