Sandos Caracol Eco Resort - All Inclusive
All-inclusive beach family hotel in a natural ecosystem
Sandos Caracol Eco Resort is an all-inclusive beach family hotel in a natural ecosystem in Playa del Carmen. The property is surrounded by jungle and spider monkeys and tropical birds can be seen around the facilities. Kids can enjoy a children's club with a variety of games and activities and teens can enjoy special activities. The property has a water park with 29 slides ideal for all ages. Here you will also find pristine sinkholes and mangroves. The All-Nature Experience includes diverse daily ecological activities such as floating on a crystal river, swimming in a sinkhole, cooking like the ancient Mayas, learning techniques to survive in the jungle, and outdoor Mayan shows. The all-inclusive plan offers different buffet and a la carte restaurants, and bars. The hotel has two pools, one of them with a shallow area for children. The 956 guest rooms and suites are distributed in villas located from the jungle to the beach. All rooms are equipped with a private bathroom with shower, minibar, balcony or terrace, cable TV, and air conditioning. Royal Elite rooms are located in eco-friendly buildings that offer energy-saving air conditioning, water heated with solar panels, LED interior lights, a water recycling system, and wooden furniture from certified forests. The property is 6 kilometers (3.7 mi) from downtown Playa del Carmen and its variety of stores and restaurants, 7 kilometers (4.3 mi) from the pier of Playa del Carmen, where you can take the ferry to the island of Cozumel; and 16 kilometers (10 mi) from Xcaret Park, with fun for the whole family. Cancún International Airport (CUN) is 52 kilometers (32.3 mi) from the hotel. ***Adult-only categories only allow guests over 18 years of age. ***The local government has a mandatory tax of $32.57 MXN per room, per night, payable directly to the hotel. ***At check-in, the hotel requires a credit card as a mandatory deposit for property damages or for charging additional expenses. ***When confirming the reservation, the customer acknowledges and accepts that the hotel may modify and adapt hours and services according to the needs at any given time, deriving from the current situation. Moreover, the customer agrees to comply with the official regulations and hotel rules at any time to fulfill the guidelines arising from the present situation, leaving the stay cancellation to the hotel management discretion in case of non-compliance. The hotel may also make use of the right of admission based on the official guidelines. ***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.
Important Facilities
- High standard of cleanliness
- Water park
- WiFi
All-Inclusive Plan
Rooms
Superior pool view
Max: 4
Bedding: 1 King or 2 Doubles
Number of free kids: 1
Check-in: 15:00
Check-out: 12:00
View: Pool o Beach
- ($)Pay-per-view movies
- 42-inch plasma TV
- Air conditioning
- Alarm clock radio
- Bath amenities
- Bathrobes
- Cable/satellite TV
- Coffeemaker
- Direct dial telephone
- Hairdryer
- In-room safe (fits laptop)
- Iron and board
- Luxurious bed linens
- Minibar
- MP3 docking station
- Private bath with shower
- Purified water system
- Slippers
- Turndown service
- Vanity mirror
- Wireless internet access
1-BR Suite pool view
Max: 3
Bedding: 1 King and 1 Sofa bed
Number of free kids: 1
Check-in: 15:00
Check-out: 12:00
View: Pool o Beach
- ($)Pay-per-view movies
- 1 bedroom
- 42-inch plasma TV
- Air conditioning
- Alarm clock radio
- Balcony or terrace
- Bath amenities
- Bathrobes
- Cable/satellite TV
- Hairdryer
- In-room safe (fits laptop)
- Iron and board
- Luxurious bed linens
- Minibar
- MP3 docking station
- Private bath with shower
- Purified water system
- Sitting area
- Slippers
- Telephone
- Turndown service
- Vanity mirror
- Wireless internet access
Penthouse pool view
Max: 4
Bedding: 1 King and 1 Sofa bed
Number of free kids: 1
Check-in: 15:00
Check-out: 12:00
View: Pool o Partial ocean
- 1 bedroom
- 42-inch TV
- Air conditioning
- Balcony or terrace
- Bathrobes
- Cable/satellite TV
- Hairdryer
- In-room safe (fits laptop)
- Jacuzzi indoor
- Luxurious bed linens
- MP3 docking station
- Private venues
- Sitting area
- Slippers
- Vanity mirror
- Wireless internet access
Pool View Superior
Max: 4
Bedding: 2 Queen Beds or 1 Queen Bed
Number of free kids: 0
Check-in: 15:00
Check-out: 12:00
View: Garden view o Garden view
- Air conditioning
- Balcony
- Bathrobes
- Bedsheets provided
- Blackout drapes/curtains
- Ceiling fan
- Coffee/tea maker
- Daily housekeeping
- Desk
- Free cribs/infant beds
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe (laptop compatible)
- iPod docking station
- Iron/ironing board
- Laptop-friendly workspace
- Minibar (stocked, free items)
- Number of beds - 2
- Phone
- Plasma TV
- Private bathroom
- Rollaway/extra beds (free)
- Room service (limited hours)
- Satellite TV service
- Shampoo
- Shower only
- Smoking and Non-Smoking
- Soap
- Toilet paper
- Towels provided
Pool View Penthouse
Max: 4
Bedding: 1 Double Beds or 1 King Bed and 1 Twin Sofa Bed
Number of free kids: 0
Check-in: 15:00
Check-out: 12:00
View: Pool view o Pool view
- Air conditioning
- Balcony
- Bathrobes
- Bedsheets provided
- Blackout drapes/curtains
- Ceiling fan
- Coffee/tea maker
- Daily housekeeping
- Desk
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe (laptop compatible)
- iPod docking station
- Iron/ironing board
- Jetted bathtub
- Laptop-friendly workspace
- Minibar (stocked, free items)
- No cribs (infant beds)
- No rollaway/extra beds
- Number of beds - 2
- Phone
- Plasma TV
- Private bathroom
- Private spa tub
- Private spa tub (indoor)
- Room service (limited hours)
- Satellite TV service
- Separate bedroom
- Shampoo
- Shower only
- Slippers
- Smoking and Non-Smoking
- Soap
- Toilet paper
- Towels provided
Pool View 1 Bedroom Suite
Max: 4
Bedding: 1 Double Beds or 1 King Bed and 1 Twin Sofa Bed
Number of free kids: 0
Check-in: 15:00
Check-out: 12:00
View: Pool view o Pool view
- Air conditioning
- Balcony
- Bathrobes
- Bedsheets provided
- Blackout drapes/curtains
- Ceiling fan
- Coffee/tea maker
- Daily housekeeping
- Desk
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe (laptop compatible)
- iPod docking station
- Iron/ironing board
- Laptop-friendly workspace
- Minibar (stocked, free items)
- No cribs (infant beds)
- No rollaway/extra beds
- Number of beds - 2
- Phone
- Plasma TV
- Private bathroom
- Room service (limited hours)
- Satellite TV service
- Separate bedroom
- Shampoo
- Shower only
- Slippers
- Smoking and Non-Smoking
- Soap
- Toilet paper
- Towels provided
Eco family superior
Max: 4
Bedding: 1 King and 1 Bunk Bed
Number of free kids: 1
Check-in: 15:00
Check-out: 12:00
View: Exterior
- Air conditioning
- Balcony or terrace
- Bathrobes
- Hairdryer
- In-room safe (fits laptop)
- Iron and board
- LED TV
- Minibar
- Private bath with shower
- Purified water system
- Slippers
- Vanity mirror
- Wireless internet access
Eco family suite
Max: 4
Bedding: 1 King and 1 Bunk Bed
Number of free kids: 1
Check-in: 15:00
Check-out: 12:00
View: Exterior
- Air conditioning
- Balcony or terrace
- Bathrobes
- Hairdryer
- In-room safe (fits laptop)
- Iron and board
- LED TV
- Minibar
- Private bath with shower
- Purified water system
- Slippers
- Vanity mirror
- Wireless internet access
Eco Family Superior
Max: 4
Bedding: 1 King Bed and 1 Twin Bunk Bed
Number of free kids: 0
Check-in: 15:00
Check-out: 12:00
View: Garden view
- Air conditioning
- Balcony
- Bathrobes
- Bedsheets provided
- Blackout drapes/curtains
- Ceiling fan
- Coffee/tea maker
- Daily housekeeping
- Desk
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe (laptop compatible)
- Iron/ironing board
- Laptop-friendly workspace
- Minibar (stocked, free items)
- No cribs (infant beds)
- Non-Smoking
- Number of beds - 2
- Phone
- Plasma TV
- Private bathroom
- Room service (limited hours)
- Satellite TV service
- Shampoo
- Shower only
- Slippers
- Soap
- Toilet paper
- Towels provided
Eco Family Suite
Max: 5
Bedding: 1 King Bed and 1 Twin Bunk Bed
Number of free kids: 0
Check-in: 15:00
Check-out: 12:00
View: Garden view
- Air conditioning
- Balcony
- Bathrobes
- Bedsheets provided
- Blackout drapes/curtains
- Ceiling fan
- Coffee/tea maker
- Daily housekeeping
- Desk
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe (laptop compatible)
- Iron/ironing board
- Laptop-friendly workspace
- Minibar (stocked, free items)
- No cribs (infant beds)
- Non-Smoking
- Number of beds - 2
- Phone
- Plasma TV
- Private bathroom
- Room service (limited hours)
- Satellite TV service
- Shampoo
- Shower only
- Slippers
- Soap
- Toilet paper
- Towels provided
Services
Restaurants
- Bar de la Playa - Bar
- Salvia - Restaurant
- El Templo - Restaurant
- El Manglar - Bar
- La Tortuga - Bar
- La Laguna - Restaurant
- La Riviera - Restaurant
- Mapache Chill Out - Bar
- La Toscana - Restaurant
- Las Máscaras - Restaurant
- Lobby Bar "L'Elefant" - Bar
- Sirena - Bar
- Iguana - Bar
- Teatro - Bar
- Fogo do Brazil - Restaurant
- Los Lirios - Restaurant
- La Jungla - Bar
- Ocean Front Disco - Nightclub
Location
, Playa del Carmen - Riviera Maya, Quintana Roo, Mexico, 77710